Pelican State Credit Union- Micro Branch

Client

Pelican State Credit Union

Partners

Kern Architects, Labarre Associates, AOS Interior Environments, ASI Signage Innovations, The Pixel House

Location

Houma, Louisiana

Awards

IIDA Award of Excellence & South Central Chapter of ASID Bronze Award

Services

Interior Design, Furniture, Interior & Exterior Digital Wayfinding, Artwork Procurement

A Modern Appraoch

CDI Solutions proudly introduces the micro branch for Pelican State Credit Union, strategically located in a small retail center in Houma, Louisiana. This micro branch is part of Pelican State’s commitment to expanding its reach to underserved communities, offering a reimagined banking experience in a compact, efficient space. The design blends innovation with community connection, departing from traditional branch models to create a customer-centric environment that enhances both functionality and aesthetics.

Thoughtful Interior Design

The interior design combines modern principles with Pelican State Credit Union's community-focused ethos. The space is crafted to offer a dynamic environment that supports efficient service while maintaining a welcoming atmosphere. A vibrant color palette, incorporating the credit union's brand colors, creates a fresh and modern look, while warm tones and color blocks add visual interest, making the space both visually striking and comfortable.

Innovative Features for Member Experience

One standout feature of this micro branch is the incorporation of Interactive Teller Machines (ITMs), which replace traditional teller lines. This innovation improves transaction efficiency and expands the range of services available to members, making banking more accessible and personalized. The strategically placed ITMs optimize member interaction, ensuring a seamless and intuitive experience. Additionally, well-designed workstations provide a comfortable environment for account openings and lending services, ensuring privacy and supporting an efficient workflow.

Branding Consistency

Employee well-being was a priority in the design, with ergonomically designed workstations, private offices, and break rooms featuring modern amenities such as height-adjustable desks. These spaces provide a comfortable, productive environment for staff. Throughout the branch, branding and signage are carefully planned to reflect Pelican State Credit Union’s commitment to customer service and community engagement. The centralized concierge desk serves as the focal point, guiding members efficiently through the branch while reinforcing the credit union’s brand identity.

We enjoy our engaged partnership and excellent communication with CDI Solutions. They took the time to understand our brand and capitalize on it with cutting edge ideas. They offer professional recommendations and provide tools to lead us to confident decision making. They go the extra mile and offer guidance, even if it is outside the scope of work, to make sure everything we do is cohesive. They have earned our trust and business again and again.

Pelican State Credit Union

Lindsey Richard, Senior Vice President of Projects, Operations & Risk

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