United Community Bank-Prototype

Client

United Community Bank

Partners

DDG Architects, AOS Interior Environments, ASI Signage Innovations, The Pixel House

Location

Various Locations Across Louisiana

Services

Interior Design Renovation, Furniture, and Exterior/Interior Wayfinding and Signage

A Unified Vision

CDI Solutions successfully completed the design of United Community Bank’s (UCB) new prototype, spanning 5,563 square feet, with a total project cost of $2.4 million and an additional $330,000 for furniture, fixtures, and equipment (FF&E). The project included a bank branch and an adjacent PJ’s coffee shop, skillfully integrated within a shared lobby environment. This dual-purpose space exemplifies CDI Solutions' ability to create functional, aesthetically pleasing designs that prioritize user experience and reinforce brand identity.

Strategic Planning

The design process began with the strategic placement of a vestibule to separate UCB’s bank branch from PJ’s coffee shop, ensuring smooth transitions between the two while maintaining their distinct identities. CDI Solutions prioritized materials and finishes that balanced aesthetics, durability, and acoustic performance. The planning phase also involved creating comprehensive reflected ceiling plans (RCPs) for specialty lighting, in collaboration with the architect, electrical, and mechanical engineers. These efforts resulted in a cohesive and efficient design, supported by detailed interior construction documents that addressed specific functional needs, such as teller pod stations designed with input from bank representatives.

Enhancing Brand Recognition

CDI Solutions designed comprehensive exterior and interior wayfinding solutions that extended UCB’s brand recognition throughout the site. Exterior wayfinding was carefully crafted to manage pedestrian and vehicular traffic, enhancing safety and convenience. All signage adhered to ADA and Life Safety guidelines, incorporating features such as braille, high-contrast lettering, and appropriate placement. This thoughtful approach ensured accessibility while maintaining a polished and professional aesthetic.

Customer-Focused Design

The bank’s main lobby was designed to be welcoming and community-focused, incorporating vernacular materials inspired by local traditions. Perimeter glazing flooded the central space with natural light, creating an open and airy atmosphere. The lobby’s open-plan design eliminated barriers between customers and staff, with accessible private offices and thoughtfully designed teller stations featuring Teller Cash Recyclers (TCRs). These stations balanced traditional teller tasks with space for personal consultations, ensuring inclusivity and ease of use for all customers.

Carefully Chosen Details

Custom window films depicting maps of the bayou and surrounding neighborhoods added a local, personalized touch to the private offices and conference rooms. These offices featured functional enhancements, including under-counter lighting, wire management, and modesty panels, while conference rooms incorporated furniture with integrated power sources, wall-mounted monitors, and task lighting. The finishes throughout were inspired by local vernacular, creating a cohesive and authentic design.

Cohesive Aesthetics

One of the key challenges was creating a cohesive design that allowed UCB’s branch and PJ’s coffee shop to coexist harmoniously within the shared lobby. CDI Solutions met this challenge by designing wayfinding, materials, and finishes that complemented the overall building aesthetics. This integration ensured a seamless customer experience while highlighting the unique identity of each space.

Design Excellence

CDI Solutions’ innovative and customer-focused approach resulted in a project that exceeded client expectations. By blending local vernacular elements, thoughtful wayfinding, and functional, beautiful spaces, the design enhanced user experience and strengthened UCB’s brand identity. This project underscores CDI Solutions' commitment to delivering high-quality, community-oriented interior design solutions.

UCB has maintained a long working relationship with CDI spanning over 15 years.  Working with CDI Solutions has been a transformative experience for UCB.  Their design expertise and innovative approach have been instrumental in creating a prototype that perfectly aligns with our vision of where the branch banking experience is going.  Since the initial design, CDI has helped us bring that design forward using a kit of parts process to renovate many of our existing banking offices to create a branded, efficient, and welcoming branch experience.  Working with Matthew, Tracy, and their team has been working with friends and I would highly recommend CDI

United Community Bank

Sonny Aldridge, Chief Executive Officer

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