The Pelican State Credit Union’s renovation project of a single-story, 7,000-square-foot credit union in Baton Rouge, LA, undertaken by CDI Solutions, aims to elevate member services such as concierge account maintenance, loan services, and financial counseling. The client’s vision is to create a progressive and dynamic design that enhances the member experience and provides a conducive and appealing workspace for employees. The renovation integrates functional aspects of financial services with a modern aesthetic, reflecting the Pelican State Credit Union’s commitment to innovation and excellence. One of the primary objectives was to optimize the layout for smooth and efficient service delivery, implementing a design that is visually appealing and contemporary, and aligning with the credit union’s forward-thinking values. The project also focused on creating spaces that support staff well-being and productivity, including break areas and ergonomic workstations.

CDI Solutions tailored its design approach to meet the client's vision, ensuring a welcoming and efficient environment that enhances the member experience while providing an appealing workspace for employees. The design solutions emphasize the integration of functional aspects with a modern aesthetic, showcasing the credit union’s commitment to innovation and excellence. Key considerations, such as optimizing service efficiency, implementing contemporary design elements, and prioritizing employee well-being, have been meticulously addressed. These solutions collectively set a new standard for financial service environments, blending functionality with modern design to create a premier credit union experience in Baton Rouge, LA.

The use of Interactive Teller Machines (ITMs) instead of traditional tellers enhances efficiency and expands the range of services offered. The shifted grid design adds dimension and creates offset niches, providing both visual and audible privacy, while acoustical wall panels at each station further improve acoustic control. The design of this branch exemplifies a progressive retail style in financial services, centralizing the concierge desk to efficiently service two separate entrances. The space features a fresh and vibrant color palette, incorporating the brand's primary and secondary colors to enhance the modern and welcoming atmosphere. A mix of warm tones and brand color blocks creates a visually striking and progressive design for both members and employees, enhancing the aesthetic appeal while aligning with the credit union's innovative identity.

Various seating and lounge furniture are used throughout the space, designed to be comfortable, durable, and accessible, ensuring a welcoming and practical environment for all members and employees. The Pelican State Credit Union strives to be an employer of choice by providing break areas that enhance employee well-being and incorporating branding elements to reinforce the company's values and culture. Ergonomically correct furniture, including height-adjustable desks, prioritizes the well-being of employees, and dedicated areas showcase the branch's successes and awards, reinforcing its status as an employer of choice. By focusing on these key elements, CDI Solutions has successfully created a space that not only meets the functional needs of the credit union branch but also aligns with its mission to provide a modern, efficient, and welcoming environment for both members and staff.